Testimonials

  • I'm incredibly grateful for Richard Barkkume and the team at ICM Public! I filed a claim with my insurance company for hail damage to my roof, and the insurance company was a total bear. If there was an obstacle, they used all of them. It took two years of jumping through so many hoops we lost count. Richard helped me through the inspections, arbitration, umpire, no responses, and vendor non-payment. Richard had tenacity and patience as this claim was a challenging feat. Finally, after everything, I was awarded payment for my claim!! Many thanks for navigating this one; I greatly appreciate all the help.
    Stacey E
    Austin, TX
  • I want to take the opportunity to personally thank you for the outstanding result achieved with my hail claim. I’ve been in the claims industry for 20 years and can appreciate the challenges of convincing an insurance company to reconsider a denial. Without you we most likely would have failed in having our entire roof replaced. I have shared our experience with your company to all of our neighbors and will call upon you again if faced with a similar situation.
    Brad H.
    Sugar Land, TX.
  • “I'm not just the manager of ICM Public Adjusting, I'm also a client!”

    When introduced to ICM Public Adjuster’s, I did not know what a Public Insurance Adjuster did. I was so impressed by Richard and Alan’s knowledge, professionalism, and ability to resolve my insurance claim it inspired me to join their team so I could help others too.
    Becky M
    Austin, TX
  • If you want adjusters with a concern and a genuine heart for what you are going through, yet strong enough to fight for you like a bulldog. You just cannot go wrong with this team.
    Kathy S
    Houston, TX
  • The expertise and knowledge that ICM Public Adjusting exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could, and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.
    Todd O
    Commercial Building Management Company - New Braunfels, TX
  • When a pipe in my upstairs bathroom burst, flooding both upstairs and downstairs, I immediately called my insurance company. When I received a partial denial, I knew I needed help and called ICM Public Adjusting. The team was very knowledgeable of the insurance claim process and policies enabling me to get all of the funds I needed to repair my home. I am forever thankful for their services and would recommend them to anyone who has a claim.
    Erik S
    San Antonio, TX
  • As an owner of multiple Apartment Complexes in the Austin area, you can imagine the knowledge and time it takes when filing insurance claims. ICM Public Adjusting has successfully managed 5 of our claims and we couldn’t be happier with the results and professionalism they have showed us over the years. Hands down the best decision I ever made was hiring ICM Public Adjusting. Thank you!
    E F
    Multi Apartment Complex Owner - Austin, TX
  • Thank you to Richard, Alan, and Becky for all your hard work. Because of ICM Public Adjusting I was able to recover all the monies needed to complete the work on my home and recover my personal property. I could not have done it without your guidance!
    Ahmed S
    Plano, TX